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How to renew library materials
- Log into Sierra
- Select CHECK OUT (Circulation Desk) from the FUNCTION drop-down menu on the right side of the window
- Scan or type in patron’s barcode
- Click the “Checked-Out Items” tab
- Select the item(s) the patron would like to renew by checking the All box on the left side
- Note: Multiple items can be selected at once
- Once all items have been selected, click the renew button
- Note: You will not be able to select the renew button until at least one item is selected
- If item(s) renewed, then a new due date will be assigned and a receipt will print out
- Tell patron new due date for materials and if patron renewed in person, give them the receipt
- If item(s) did not renew, let patron know the reason
- This could be caused by a number of things
- They have exceeded the number of renewals allowed
- Item being non-renewable (ex. videos)
- Item has been placed on hold by another patron
- Note: Items can be renewed over the phone using the same method as above
Self renewals
- Go to Library Home page
- Click on Library Account
- Enter either novell log in and password or name and barcode number and click submit
- Click “# Item currently checked out”
- Check box to the left for item you want to renew and then click renew selected
- If you want to renew all items on account there’s no need to select each one, just click the renew all box
- System will either generate new due date if items were renewed or give an error message in red at the top of the screen if item(s) had not been successfully renewed
- Note: The self renewals option is available for special patrons too although they will be restricted to logging in by name & barcode number only
General information
- Material may be renewed prior to the due date and up till the day before the patron is blocked
- The new date is based on the same loan rule as the original checkout
- Example: If the patron was originally given the item for 3 weeks, once renewed, they would have it for an additional 3 weeks
- Renewals may be done by library staff or the individual themselves
- Renewals may be done in person, by phone or E-mail
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